How can I make a reservation?
Book online for free. : it's the fastest and easiest way to make a reservation. You can a make a price simulation on our booking module of any type of lodging in any period. You immediately see the availability and you go through the different options before proceeding to payment.
CHECK-IN and CHECK-OUT
The room or apartment is always available from 16:00 and must be released before 10:30. Are you coming to Ostend a little earlier? No problem, you can safely and leave your luggage in the free luggage room opposite the reception.
Can my pet come with me on holiday?
Pets are not allowed in the club. Assistance dogs are of course allowed everywhere.
Do I have to bring bed linen?
Bed linen is provided in the rooms and apartments. You must bring your own towels if you stay in an apartment. Towels are provided in the hotel rooms.
Does my room or apartment automatically have a sea view?
Not all accommodations have a sea view. This is awarded according to availability. A surcharge will be charged for this.
Payment Methods
In the club you can use the following payment methods: Bancontact, Visa, Mastercard and cash. Ecocheques (Edenred/Sodexo) are accepted (only for the stay).
Can I come by public transport?
If you come by train, you can take the coastal tram to De Panne at Ostend station. The tram stops in front of our door at the 'Ravelingen' stop.
Is there parking available at the Club itself?
• Our underground parking spaces are limited and can be reserved in advance by phone | +32(0)78 156 100. They are available from 2 pm on the day of arrival and until 2 pm on the day of departure.
• € 7 per night (low season)
• € 14 per night (high season)
Cycling
Our bicycle shed is free and only accessible to our guests.
Rental of bicycles 1 km from the club.
Smoking
Our holiday club is 100% non-smoking.
Cleaning apartment
The apartment must be cleaned by the guest upon departure.
Beach cabin
Beach cabin from June to September: € 33.00 per day.
Residence tax
Tourist tax per person per night: +12 years: € 2 / -12 years: € 0.60.
Laundry service
Laundry with washing machine and dryer (for a fee).
Members of the GezinsBond enjoy 5% savings on lodging and breakfast with an online reservation. On arrival the savings will be placed on the savings card.
-
5% savings discount on your stay + breakfast
-
The discount is only valid for direct reservation via the website.
-
The discount is granted at the reception.
-
The discount is only valid for own family members and only applies to the lodging where the member and family members live.
-
The discount cannot be combined with the coupon from the coupon book or with discounts from ACVBIE or other organizations.
-
The discount cannot be combined with early bird discounts or other commercial promotions, unless explicitly stated*.