Vayamundo Ostend looking for one

                                         

OPERATIONS MANAGER (M/F)

—

Vayamundo Oostende is the most complete holiday club on the Belgian coast, located on the seawall. In our 387 accommodations -from 2-person rooms to 6-person apartments- we receive guests who opt for a nice holiday with a "club" feeling by enjoying our swimming pool, indoor playground, animations, restaurant and bars. Everything is made possible by a team of 115 employees who are convinced of our social background and believe in corporate social responsibility.

At the moment there is a vacancy for a top player who plays the role ofOPERATIONS MANAGER want to take on.

​

—

JOB DESCRIPTION AND COMPETENCES:

You are directly responsible for the front office, housekeeping and technical service departments. Your role is managerial but 90% takes place on the shop floor  and in front of the screens, where you are an important point of contact for both guests and employees. An eye for detail, planning and anticipating are second nature to you. You report directly to the director.
 

—
 

YOUR DUTIES INCLUDE:

• Coaching and managing the teams under your responsibility in achieving the qualitative and quantitative department objectives.

• Daily checking of accommodations, public areas, arrival & departure files to ensure an excellent service.

• Recognizing and developing your employees' talents

• Drafting, implementing and checking internal SOPs and control procedures

• Drafting schedules and allocating tasks.

• Realization and analysis of the budgetary objectives of your departments

• Follow-up of guest related files
   

—
 

JOLD PROFILE:

• Leadership and coaching experience with large and diverse teams

• “Front of the house” background, preferably within a hospitality business of similar size.

• Flexibility in terms of schedule and weekend work is necessary.

• Strong organizer and clear communication talent
   

—
 

JOB RELATED COMPETENCES:

• Demonstrable experience with housekeeping, reservation and reception procedures and methods

• Being able to have both positive and corrective conversations

• Analytical ability of numbers and facts

• Project work with respect for deadlines

• Knowledge of hotel sales & marketing techniques and skills

• Yield management insight

• Knowledge of catering and hygiene legislation

• NL / FR / ENG speak & to write
   

—
 

JOB RELATED COMPETENCES:

• Natural leader and empathetic

• Multicultural set

• Self-starter and autonomous

—
 

INTERESTED?:

Vayamundo Oostende offers you a challenging job with content, both on a human and technical level. You get passionate colleagues and become responsible for a motivated team. As an Operations Manager you have the necessary autonomy to develop new initiatives and a varied range of tasks. The salary package is in accordance with the catering collective agreement and experience.

Before September 30, 2023, send an email with motivation and CV to peter.debondt@vayamundo.eu

​